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  2. Support your Guests

How do I resend an album?

It's simple and easy to send an existing album notification to the same or new guests by email or phone number.

Configure the template in the Email setting

Then confirm that template you want to deliver for manual reminders.

  • Main menu > Setting > Email > Templates Tab > Notification Type: Manual Reminder Template: Template Dropdown

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If you would like to test the process, deliver an album to yourself first and then use the following process to deliver the manual reminder.

Follow these steps to send a manual reminder email

Resend to one guest in an album

  • Go to the Main Menu button and select Guests
  • Use the filters to find the guest that you need to resend the album
  • Use the action menu (three vertical dots) on the guest card to Edit album

  • In the album, along the line that shows the email or phone number of the guest, you will see three vertical dots
  • Click the three vertical dots along the row of the contact information of the guest you would like to remind

  • Click the Deliver or Remind option

Resend to all guests of one album

In the album, you can resend to all of the guests at one time by clicking the three dots above the contact information.