How do the reservation and waiver integrations work?

Our reservation and waiver integrations streamline your operations by automatically delivering photos and videos to your guests!

Fotaflo reservation and waiver integrations have two features available:

1. Auto-completion of email addresses and phone numbers

Once the integration is enabled Fotaflo will be notified of all the contact information from your reservation or waiver account. When you manually deliver photos in Fotaflo you will be able to auto-complete the email addresses and phone numbers based on those that were used by the guest. This can save time and reduce the chance of manual error when delivering photos to your guests.

2. Automatic delivery of albums to reservations

Fotaflo’s reservation and waiver integration make it possible to automatically deliver photos and videos to your guests. It supports several automatic delivery options including:

  1. Delivering free photos to all guests
  2. Delivering photos to guests who purchased photos - Only available with the FareHarbor integration
  3. Delivering preview photos to guests who didn’t purchase, allowing them to purchase from home - Only available with the FareHarbor integration

How does the integration work?

When the reservation or waiver integration is enabled your account will send information about your reservations and waivers to Fotaflo. Fotaflo will automatically create labels for each reservation with the name of the person who made the reservation and the date and time of the reservation. For example "2019/07/09-09:00 to 12:00-John Smith". Waiver integrations or add-ons will compile all the names from that booking into one label. These labels will show up in the Fotaflo Android or iOS app for you to select before you start taking or importing media which is the easiest and most automated way to associate photos and videos to reservations. 

 

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Guests receive their photos and videos by email or text message

As soon as you upload or import the media with the reservation label from the Android or iOS app, or import media through the web app Fotaflo will automatically create an album for all photos with that label and deliver it to the email and phone numbers associated to that label from your reservation or waiver software.. You don't have to do any manual delivery! 

Note: You can choose to add a delay to the delivery if you do not want the album to be delivered right away.

Guests view their photos and videos in a custom-branded photo portal that includes your branding and easy actions to share photos by email, Facebook, and Twitter. There are also links to review your service on TripAdvisor, Yelp!, and Google Reviews.

 

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