- Help Center
- Manage Albums
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Getting Started
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Staff Training
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Integrations
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Manage Settings
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Take Photos and Videos
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Manage Photos and Videos
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Deliver Media
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Manage Albums
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Help for iOS devices
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Help for Android devices
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Fotaflo Benefits
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Support your Guests
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Referral Program
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Manage Communication Preferences
How do I refund purchases?
If you're selling photos you might need to refund a purchase. You can refund any partial amount up to the full amount of the delivery.
Refunding
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Make sure you refund the albums in Fotaflo too.
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Go to the Albums page
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Search for the album using the email address.
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Click Edit Album (pencil icon)
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Click the 3 dots (in the darker grey section) on the album you want to refund
- Type in the amount you are refunding
- Click Save