How do I refund purchases?

If you're selling photos you might need to refund a purchase. You can refund any partial amount up to the full amount of the delivery.


  • Make sure you refund the albums in Fotaflo too. 

  • Go to the Albums page

  • Search for the album using the email address. 

  • Click Edit Album (pencil icon)

  • Click the 3 dots (in the darker grey section) on the album you want to refund 

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  • Type in the amount you are refunding
  • Click Save
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