How do I troubleshoot media uploads on my iOS app?

Use the information below so that your device starts uploading media.

If your device is not uploading photos, please make sure you have checked the following:
  • Leave the app open until the photos have uploaded
  • The device has an internet connection
    • You can test your internet download and upload speed:
      • Go to
      • Search for internet speed test
      • Tap or click Run Speed Test
    • The app is at the most recent version by checking for updates in the App Store