How do integration labels work?

Integration labels are labels that are automatically created and managed by your integration.

General Information

  • Labels created by reservation and waiver system integrations are based on the date and 24 hour times so that they sort from oldest to newest on devices using the Fotaflo Android or iOS apps.
  • Reservation labels visible on devices have a start time within 12 hours before and 12 hours after the current time so you can see labels that are relevant to current bookings.

Labels in the Catalog

In the catalog, you can quickly filter down labels by starting to type either a guest's name or the date (e.g. 2019/08/14).

Use labels to add more photos to an album

Photo uploading works the same way as it does with standard labels. Photos are automatically added to albums as they upload as long as they have the integration label associated to them, even if you go in and out of WiFi or cellular range.


How do I set up tour times in FareHarbor?

We recommend that you set a specific start and end time for your tour so that they show up in the reservation labels. This is especially important if you have tours that start at the same time but finish at different times.

You can review this FareHarbor support page to create a specific time range for your tours (creating availabilities) in FareHarbor. You will need to set the Time and Length section and use the Time Range option to let you determine a specific start time and length.

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How can I only see labels for certain FareHarbor activities?

You can select the FareHarbor activities that you want to see in Fotaflo. This will only create integration labels for the selected FareHarbor activities that you would like to see.

To manage activities open the integration settings page.

Permitted Activities

Select the activities that you want to create integration labels for:

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Activity Labels

You can choose if you want the activity name included in the label. If you're using multiple activities this can be helpful to easily distinguish between labels for different activities.

Screen Shot 2019-08-07 at 11.53.03 AMIf you enable Show activity names in reservation labels? you'll see labels formatted as follows:

2019/07/09-09:00 to 12:00-Example Activity Tour Name-John Smith


If not, the activity name won't be included and the labels will be formatted like this:

2019/07/09-09:00 to 12:00-John Smith